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Intermediate

AI in Local Government & Public Sector

Deliver better public services with AI while upholding transparency and public trust.

3.5 hours4 lessons

Enrollment

Included with your account

Self-paced. Track your progress as you go.

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What you'll be able to do

  • Improve resident services with AI assistance
  • Meet transparency and records obligations
  • Build public trust through responsible deployment

Course curriculum

  1. 1

    AI in public service

    Serving residents without replacing accountability.

  2. 2

    Transparency by design

    Records, disclosure, and explainability.

  3. 3

    Resident-facing tools

    Better access, faster answers.

  4. 4

    Trust and oversight

    Keeping the public informed and protected.